I want to hear about your problems. Or more accurately, I want to hear about how you deal with your problems. It’s easy to congratulate ourselves on having a great company or team when things are going well. It’s when issues arise that we are truly tested.
Healthy organizations view problems not as things to avoid, hide or punish but to grow and learn from in the future. They trust their employees to own their mistakes, point out problems and work together to make improvements.
So how do you measure up?
Are people comfortable speaking up when they’ve made a mistake?
Are they comfortable speaking up when they see others make a mistake (including their leaders)?
Are they skilled at letting others know they’ve made a mistake or there’s a problem without causing unnecessary conflict?
Do people distance themselves from people who’ve made mistakes or have a problem rather than trying to help them?
Do people own their mistakes and come up with solutions to fix them or do they play the blame game?
Does the organization see mistakes and problems as opportunities for learning and growth or punishment?
A Team Human Conversation
Fight workplace zombies in your organization and join Team Human! Gather a group of fellow workplace zombie hunters to discuss our most recent blog post. Use the questions below to kick start your conversation.
How many questions were you able to answer positively?
If you couldn’t answer some of the questions positively, what do you think is causing the distrust?
What can you do as a team to create a culture that embraces mistakes and problems?