Communication is a skill that transcends industry. It doesn’t matter what job you have – you need communication skills. Forget even about using it for work, communication is a life skill. Whether speaking with a spouse, parent, child or trying to get an answer from a customer service rep on the phone, how well you communicate will heavily influence your outcome.
And yet we ignore the importance of communication. Once we learn the fundamentals – speaking, reading and writing – usually by the age of nine or so, communication training is largely ignored. Sure, you might learn how to write an opening paragraph for an essay or various English language lies like ‘i’ before ‘e’ except after ‘c’, but these are trivial in the real world.
Far more important communication skills are left untaught, like how people gain more understanding from your body language and tone than any of your words, how your emotions largely dictate your message, how your interpretation of someone’s words can be completely different from their intent, or that you should rarely ever use the “Reply All” function for emails.
Communication is the backbone of all our relationships. If you want to make a drastic positive impact on your life at work and home, dedicate time to improving your communication skills.
A Team Human Conversation
Fight workplace zombies in your organization and join Team Human! Gather a group of fellow workplace zombie hunters to discuss our most recent blog post. Use the questions below to kick start your conversation.
- Describe an instance in the last week when you could have communicated differently to have a more positive outcome?
- What is one thing about your communication that you could improve?
- How could you as a team/organization promote better communication skills in your team/organization?