Are you or your team adverse to conflict? When a disagreement starts to form, do people sink into the floor or pull out their armour for battle?
While these are natural reactions to conflict, they do little to solve it effectively. Conflict isn’t just something we can learn to deal with, it’s a tool we can use to launch our teams to new levels of performance and engagement.
When allowed, conflict can lead to improved performance, innovation, creativity, and better relationships and experiences within the team.
The two pre-requisites to healthy conflict are:
It is used to maintain and strengthen relationships within the group
It should move the team forward.
Conflict should never be about victory. There are no winners or losers; no right or wrong. Conflict is about progress.
No topic should be feared if you embrace this approach to conflict.
A Team Human Conversation
Fight workplace zombies in your organization and join Team Human! Gather a group of fellow workplace zombie hunters to discuss our most recent blog post. Use the questions below to kick start your conversation.
On a scale of 1-10, how open to conflict are you?
Describe a situation you were involved in when conflict wasn’t handled well. What caused the problems? What was the end result?
Describe a situation you were involved in when conflict was handled well. What positively influenced the situation? What was the end result?