No Nonsense Communication
If anything is going to make or break a team or an entire organization, it is communication. Communication is one of the key predictors of team success, yet so few people in companies are taught how to communicate in a way that builds trust, respect and commitment.
Communication is hard even when things are going well, when the going gets tough, many people allow the tension, emotion and stress of the situation to disintegrate relationships rather than using the conflict to build stronger ties.
Good teams understand that all behaviour is communication and they work to keep the channels open between one another.